Our Terms

TERMS OF SERVICE

Welcome to Seleqtra (a.k.a. “we” or “us” or the “Company”). We are excited to have you as user an member of the community. The following terms and conditions (collectively, these “Terms of Service”) apply to your use of Seleqtra including any content, functionality and services offered on or via Seleqtra  (the “Website”). 

The Terms of Service also include our Privacy Policy, that you can review here: https://seleqtra.com/privacy-policy/

We want to keep our relationship with you as lean and informal as possible, but please read the Terms of Service carefully before you start using Seleqtra, because by using the Website you accept and agree to be bound and abide by these Terms of Service. This agreement shall become effective on the date your order (including any free trial if one is being offered) has been submitted to us for the said Service. Should you disagree with any of the provisions herein, you must leave the Website, but please let us know at support@seleqtra.com. We’ll be happy to hear your comments and suggestions.

Account Terms

  1. You must be 18 years or older or at least the age of majority in the jurisdiction where you reside or from which you use this Service.
  2. To access and use the Services, you must register for a Seleqtra account (“Account”) by providing your name, company name, current address, phone number, a valid email address, and any other information indicated as required. Seleqtra may reject your request for an Account, or cancel an existing Account, for any reason, in our sole discretion.
  3. You acknowledge that Seleqtra will use the email address you provide as the primary method for communication.
  4. You are responsible for keeping your password secure. Seleqtra cannot and will not be liable for any loss or damage from your failure to maintain the security of your Account and password.
  5. You are responsible for all activity and content such as photos, images, videos, graphics, written content, audio files, code, information, or data uploaded, collected, generated, stored, displayed, distributed, transmitted or exhibited on or in connection with your Account (“Materials”).
  6. A breach or violation of any term in the Terms of Service, including the AUP, as determined in the sole discretion of Seleqtra will result in an immediate termination of your services.

Account Activation

  1. The person signing up for the Service will be the contracting party (“Account Owner”) for the purposes of our Terms of Service and will be the person who is authorized to use any corresponding account we may provide to the Account Owner in connection with the Service.
  2. If you are signing up for the Service on behalf of your employer, your employer shall be the Account Owner. If you are signing up for the Service on behalf of your employer, then you represent and warrant that you have the authority to bind your employer to our Terms of Service.

Prohibited Conduct

Seleqtra reserves the right to cancel your account if it violate our terms of service. Seleqtra reserves the right to change the terms and conditions at any time. Seleqtra users are entirely liable for all activities conducted through they accounts.

The following rules apply while using Seleqtra services to you and all your end users.

If any violation of these rules will occur Seleqtra reserves a right to suspend a violating account. You, We are able to reactivate your account. After the account will be reactivated, you will have 12 hours to resolve the incident. If incident will not be resolved in 12 hours after we will reactivate account or any violation will occur in future by the same account, Seleqtra reserves a right to terminate violating account and disable your profile.

  • No adult content of any kind.
    Account will be suspended if any kind of adult content will be discovered or reported.
  • No warez / hacking / phishing sites.
    Account will be terminated without warning if any kind of phishing / hacking website will be discovered or reported.
  • No mass mail / spam sending scripts.
    Account account will be automatically suspended if you or your client will try to send mass mail.
  • We do not allow any kind applications to be hosted here.
    Applications such as, proxy scripts, shell scripts, online gaming scripts, file/image sharing scripts, chat scripts, paid-to-surf, auto-surf, buxto, torrent scripts cannot be hosted here. Account will be suspended and you will have a permission to reactivate it. If violation will occur again, account will be closed.
  • Nulled / cracked software is not allowed to be hosted.
    Account will be suspended with a permission to reactivate it. If violation will occur again, account will be closed.
  • Accounts cannot be used to store files or backups only.
    All websites must have a regular content. Sites designed to file sharing / archive / backup / mirroring purposes are not allowed.
  • Malicious websites cannot be hosted.
    All websites that you or your clients host, must have index file (which is index.php, index.html or index.htm) or it has to be a WordPress installation, uploaded directly to the public_html folder. If website will be uploaded to any other folder, or no index file will be found, account can be removed from the server with a reason “Malicious Website”.

Additionally, You agree to not use the Service to:

1. upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;

2. harm minors in any way;

3. impersonate any person or entity.

4. forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service;

5. upload, post, email, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);

6. upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights (“Rights”) of any party;

7. upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation, except in those areas (such as shopping) that are designated for such purpose ;

8. upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

9. upload, post, email, transmit or otherwise make available any material that is of broadcast / streaming types.

10. interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service;

11. intentionally or unintentionally violate any applicable local, state, national or international law, including, but not limited to, regulations promulgated by the U.S. Securities and Exchange Commission, any rules of any national or other securities exchange, including, without limitation, the New York Stock Exchange, the American Stock Exchange or the NASDAQ, and any regulations having the force of law;

12. provide material support or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by the United States government as a foreign terrorist organization pursuant to section 219 of the Immigration and Nationality Act;

13. “stalk” or otherwise harass another; and/or

14. upload, post, email, transmit or otherwise material for the purposes of file distribution, relay, or streaming reasons.

15. collect or store personal data about other users in connection with the prohibited conduct and activities set forth in paragraphs 1 through 14 above.

THE SELEQTRA SERVICE IS PROVIDED TO YOU “AS IS” AND “AS AVAILABLE” WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SELEQTRA DISCLAIMS ALL WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, THE IMPLIED CONDITION OF SATISFACTORY QUALITY AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. YOU ACKNOWLEDGE THAT IF YOU RELY ON ANY INFORMATION OR CONTENT ON THE SERVICE, YOU DO SO SOLELY AT YOUR OWN RISK.

By signing up with Seleqtra, you agree that your emails are automatically added to our mailing list. We reserve a right to promotional emails about our products and services. You may opt out of emails you receive from us by visiting unsubscribe link which is located at the footer of email.

To the full extent permissible under the applicable law, Seleqtra shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or inability to use Seleqtra services. You agree, at your own expense, to indemnify, defend and hold harmless Seleqtra and its affiliates, officers, directors, employees, consultants, agents, suppliers and licensors from and against any and all third party claims, liability, damages, losses and/or costs (including but not limited to reasonable attorneys’ fees) arising from or relating to: (a) your failure to comply with these terms of use; (b) your infringement or violation of any intellectual property or other right of a third party; or (c) your violation of any applicable law.

HOSTING - TERMS AND CONDITIONS

Seleqtra is designed to serve the web hosting, website services and other products and services for all types of businesses. Our services fully support small, large enterprises or internationally based businesses.

WEBSITES - DO IT YOURSELF (DIY) - Terms and Conditions

Websites – Do It Yourself is service offered by Seleqtra which allow users to create, design, build and manage their website your own website using a page builder tool.  

Websites - Fully Managed - Terms and Conditions

Websites – Fully Managed service offered by Seleqtra which allow users to create, design, build and manage their website your own website using a page builder tool. We help USER to setup complete website, includes: inputting content, images, creating pages and we also provide free updates, backups and maintenance.

Refund Policy

30 Day Money-Back Guarantee: Seleqtra, offers a 30 day money- back guarantee for shared hosting, Managed WordPress Hosting, VPS Hosting, Dedicated Hosting and Website Builder Package. If you are not satisfied with any of these services and you can cancel your plan (or) subscription with in 30 days of signing up for the Services, you will receive a full refund within 5 – 7 business days to the original payment method.

Refunds do not apply to domain registration fees, setup fees (or) one-time setup fees, fully managed website builder, SSL certificate Installation, Website set up add-on or any fees for additional services.

Websites (Managed) – Refunds Terms

Severability

Should for any reason or to any extent any provision of this Agreement be held invalid or unenforceable, such invalidity or enforceability shall not in any manner affect or render invalid or unenforceable the remaining provisions of this Agreement and the application of that provision shall be enforced to the extent permitted by law.

Changes

Seleqtra reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. Company may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources. Such new features and/or services shall be subject to the terms and conditions of this Agreement.

Entire agreement

This Agreement together with the Seleqtra Privacy Policy, (the Agreements) constitutes all the terms and conditions agreed upon between you and Seleqtra and supersede any prior agreements in relation to the subject matter of these Agreements, whether written or oral. Any additional or different terms or conditions in relation to the subject matter of these Agreements in any written or oral communication from you to Seleqtra are void. You agree and accept that you have not accepted the terms and conditions of this Agreement in reliance of or to any oral or written representations made by Seleqtra contained in this Agreement.

English version prevails

In the event that this Agreement is translated into other languages and there is a discrepancy between the two language versions, the English language version shall prevail to the extent that such discrepancy is the result of an error in translation. Copyright © 2020 Seleqtra and its affiliates. All rights reserved.

HOSTING

Seleqtra is designed to serve the web hosting needs of small, independently owned and operated businesses. Our services fully support large enterprises or internationally based businesses.

Seleqtra offers a shared, dedicated, VPS and Managed WordPress hosting service. Seleqtra uses abuse controls to help ensure that use of our services does not adversely affect the performance of our system or other customers sites. It is not appropriate to use an account primarily as an online storage space or for archiving electronic files.

Disk space:
If you use your services consistently with the Terms of Service and these paragraphs, your site can grow as large as necessary to meet your small business needs, but to ensure a great experience for all, we will place some constraints on how fast you can grow. The vast majority of our customers sites grow at rates well within our rules, but our abuse controls may cause a brief delay while we evaluate if expansion is appropriate.

Data transfer:
In most cases, if you use our services consistently with the Terms of Service and these paragraphs, visitors to your web site will be able to download and view as much content from your site as they like. However, in certain circumstances, our server processing power, server memory, or abuse controls could limit downloads from your site. You can also upload as much as content as you like each month, subject only to the Terms of Service and the rules that control how fast your site can grow (see above).

Email storage:
You do not have to worry about hitting a storage limit if you use our services consistently with the Terms of Service and these paragraphs. Seleqtra will increase your space along with your appropriate small business needs, but our abuse controls may impact the rate of growth or your folder size, and there may be a short delay while we assess your usage. In some cases, creating additional folders or subfolders will help ensure that the system works well for everyone.

ACCEPTABLE USE POLICY & TERMS OF SERVICE

The following is the entire Acceptable User Policy (AUP) agreement between Seleqtra and the personal or corporate account holder (YOU/YOUR Customer). Seleqtra provides World Wide Web Hosting, Marketing, and Development.Seleqtra has certain legal and ethical responsibilities consisting with the use of its servers and equipment involved in these services. Seleqtra general policy is to act as a Seleqtra of Internet presence. Seleqtra reserves the rights to suspend or cancel a customers access to any or all services provided by Seleqtra when we decide that the account has been inappropriately used.

SERVER ABUSE

Any attempt to undermine or cause harm to a server or customer of Seleqtra is strictly prohibited. Seleqtra will strongly react to any use or attempted use of an Internet account or computer without the owners authorisation. Such attempts include Internet scamming (tricking other people into releasing their passwords), password theft, security hole scanning, etc. Any unauthorised use of accounts or computers by YOU, whether or not the attacked account or computer belongs to Seleqtra, will result in action against YOU. Possible actions include warnings, account suspension or cancelation, as well as civil or criminal legal action, depending on the seriousness of the attack.

IMPORTANT NOTE – Seleqtra has the right to discontinue service, or deny access to anyone who violates our policies or the terms and conditions shown below WITHOUT WARNING or PRIOR NOTICE. No refunds of fees paid will be made if account termination is due to violation of the terms outlined below. YOU may not run IRC, bots or clients on shared servers. Unacceptable uses also include, but are NOT limited to: Bulk emailing, unsolicited emailing, newsgroup spamming, pornographic content, illegal content, copyright infringement, trademark infringement, warez sites (including links to/from), cracks, software serial numbers, proxy-relaying, link farming (the act of or by use of scripts), link grinding, link-only sites, spamdexing, FFA (Free-For-All) and/or anything else determined by Seleqtra to be unacceptable use of our services including abuse of server resources.

WEB APPLICATIONS and WEB ACCESSIBLE SCRIPTS

All web applications that are out-of-date and actively being exploited will be shut down immediately without prior notice. YOU are responsible for and should evaluate YOUR web-based applications and scripts on a regular basis to ensure their security and orderliness. Shared hosting accounts may also be terminated if it includes the following content or have links to the following content: Providing material that is grossly offensive to the Web community including blatant expressions of bigotry, racism, hatred, or profanity; promoting or providing instructional information about illegal activities; promoting physical harm or injury against any group or individual; displaying material containing obscene nudity or pornographic material (not applicable to managed dedicated servers); displaying material that exploits children under 18-years of age; acts of copyright infringement including offering pirated computer programs or links to such programs; information used to circumvent manufacturer-installed copy-protect devices, including serial or registration numbers for software programs, or any type of cracker utilities.

STORAGE SPACE ABUSE

Seleqtra will not tolerate any form of storage space abuse. At least 90% of YOUR web pages (HTML) must be linked with files (GIF, JPEG, etc.) stored on Seleqtra servers. Website that are found to contain either/or no HTML documents, a large number of unlinked files are subject to files deletion or account cancelation at the discretion of Seleqtra Management (MANAGEMENT), with or without prior notice. If YOU do not qualify for the free service, disk space will go unmonitored until YOU reach the amount allocated to YOUR specific web hosting plan (PLAN). Thereafter, normal website data storage costs $0.20/1MB/month will be billed toYOUR account. If you want to pre-pay for disk space overages, you will be billed $0.10/1MB/month. YOU will have 3 days to pay for your overages. Failure to do so will result in YOUR website being disabled within 3 days of YOUR first notice. This does not apply to co-location clients. Co-location clients will be billed for the overages based on switch reports. Co-location clients must pay for the overages IMMEDIATELY once billing or Seleqtra has the sole decision to deactivate any and all servers. Seleqtra will be the sole arbiter as to what constitutes a violation of this provision.

BANDWIDTH ABUSE

The intention of Seleqtra is to provide a large bandwidth to transfer web documents, and not an offsite storage area for electronic files. If YOU violate this condition, YOU will be notified and given 48 hours to remedy the problem. Failure to do so will result in YOU being billed for the overages. If YOU do not qualify for the free service, traffic will go unmonitored until YOU reach the amount of quota allocated to YOUR specific PLAN. Thereafter, normal data transfer cost of $10.00/1GB/month will be billed to YOUR account. If YOU want to pre-pay for bandwidth overages, YOU will be billed $5.00/1GB/month. YOU will have 3 days to pay for your overages. Failure to do so will result in YOUR website being disabled within 3 days of YOUR first notice. This does not apply to co-location clients. Co-location clients will be billed for the overages based on switch reports. Co-location clients must pay for the overages IMMEDIATELY once billing or Seleqtra has the sole decision to deactivate any and all servers. Seleqtra will be the sole arbiter as to what constitutes a violation of this provision.

UNSOLICITED EMAIL & SPAMMING

Unsolicited commercial advertisements (SPAM) are not allowed in e-mail, and will likely result in account cancelation. Seleqtra takes a zero-tolerance approach to SPAM originating from its servers or for spam advertising of domains hosted within our network. If found, we will charge YOU up to $25 per unsolicited email message sent and delete YOUR account with any prior notice. The following activities are not allowed: SPAM, which includes, but is not limited to, bulk mailing of commercial advertising, informational announcements, charity requests, petitions for signatures, and political or religious tracts (such messages may only be sent to those who have explicitly requested it from your domain); Forging, altering or removing electronic mail headers – any domain sending stealth spam will be terminated without warning and without refund.

Sending numerous copies of the same or substantially similar message with the intent to disrupt a server or account (mail bombing); Spamming Newsgroups: Commercial advertisements are unwelcome in most Usenet discussion groups and on most e-mail mailing lists. Inappropriate posting may result in account cancelation. See the newsgroup or mailing lists charter for whether advertising is allowed or not. Sending a message to many different off-topic newsgroups, is particularly unethical and will be treated as such; Mail may not be used to harass or intimidate others. Harassment, whether through language, frequency of messages, or size of messages, is prohibited. Sending a single unwelcome message may be considered harassment. If a recipient asks to stop receiving e-mail, YOU must not send that person any further messages.

NOTE – If YOU use the services of another Seleqtra to promote a website hosted by or through Seleqtra (spamvertising), then the provisions of the above policy shall apply as if the SPAM were sent through our servers.

99.99% UPTIME GUARANTEE

(1.) COVERAGE – This 99.99% uptime guarantee applies to any Customer in good financial standing with Seleqtra at the time of a service outage.
(2.) SERVICE LEVEL AGREEMENT (SLA) & SPECIFICATIONS – Seleqtra endeavours to have the content of YOUR website available for http access by any party in the world 99.99% of the time. Network downtime (unavailability) is defined as 100% packet loss from Seleqtra to its backbone Seleqtras. Downtime is measured past 10 minutes after notification of network failure via Seleqtra online ticketing system. If the ticketing system itself is unreachable, the ticket must be started by calling the Seleqtra NOC. Seleqtra administrators will determine the end of the downtime by a traceroute to YOUR machine from outside the Seleqtra network.
(3a.) SHARED HOSTING CREDITS – In the event that YOUR website is unavailable for less than 100%, Seleqtra will credit the following months service fee as follows. YOUR credit shall be retroactive and measured in 24 hours a day of a calendar month, with the maximum credit not exceeding 50% of the monthly service charge for the affected month.

Monthly Uptime Credit:
– 95% to 99.9% – YOUR account will be credited 10% of your monthly hosting fee
– 90% to 94.9% – YOUR account will be credited 20% of your monthly hosting fee
– 89.9% or below – YOUR account will be credited 50% of your monthly hosting fee

(3b.) MANAGE DEDICATED SERVERS – For managed dedicated server Customers, if the uptime is between 98.9% and 99.9% for any particular month, credit shall be retroactive and equivalent to the difference between the guaranteed level of availability of the Customers services during the month and the calculated actual level of availability of the Customers services, multiplied by the actual charges incurred by YOU for the services during that monthly period. In addition, for managed dedicated servers, YOU may be entitled to additional credits as calculated below measured 24-hours a day in a calendar month, with the maximum credit not to exceeding 25% of the monthly service charge for the affected month.

In order for YOU to receive a credit on YOUR account, YOU must request such credit within seven (7) days after YOU experienced the downtime. You must request credit by sending an email message to accounts@example.com. For security, the body of this message must contain YOUR account number, the dates and times of the unavailability of YOUR website, and such other customer identification requested by Seleqtra. Credits will usually be applied within sixty (60) days of YOUR credit request. Credit to YOUR account shall be YOUR sole and exclusive remedy in the event of an outage.

(4.) RESTRICTIONS – Credit shall not be provided to YOU in the event that you have any outage resulting from:
– scheduled maintenance as posted from time to time at Seleqtra,
– your behaviour or the performance or failure of your equipment, facilities or applications,
– circumstances beyond reasonable control of Seleqtra, including, without limitation, acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labor disturbance, interruption of or delay in transportation, unavailability of interruption or delay in telecommunications or third party services, including DNS propagation, domain name registration/transfer, failure of third party software or hardware or inability to obtain raw materials, supplies, or power used in or equipment needed for provision of your web site,
– YOU breaking any agreement policy in Seleqtra Terms & Conditions and AUP causing a machine to fail as a result.

TECHNICAL SUPPORT BOUNDARIES

Seleqtra provides technical support for YOU that encompasses within our area of expertise only. Such expertise includes assistance, troubleshooting, and debugging of our cPanel control panel interface, servers within our immediate responsibility and any other hosting related issues.

However, in under no circumstances is Seleqtra neither obligated to help YOU in the installations of new application modules, templates and/or programming languages, nor in providing assistance for any errors produced by any applications that have been modified by YOU previously. We will only provide assistance in making sure any EasyApps applications that are installed through the cPanel control panel interface are installed as directed.

CGI SCRIPTS
Each shared web hosting account comes with its own CGI-BIN. YOU are free to use any CGI scripts YOU wish, however we reserve the rights to disable any CGI script that effects normal shared server operation without prior notice. (this section does not apply to managed dedicated servers)

CHAT ROOMS
We do not allow YOU to install YOUR own chat rooms within a shared hosting account, without approving it with Seleqtra. This includes, but not limited to, chat applications written in PHP, Perl, CGI, Python, Ruby, etc. Any web application that provides real-time chat is also not permitted. Most chat rooms tend to be large system hogs and we cannot allow it as an account option. However, web based forums such as vBulletin, phpBB or similar forum scripts are acceptable.

FILE SERVER
Seleqtra installed and provides special file-servers in our network infrastructure for YOUR benefit as a means of storage for electronic files and applications that are not dynamically generated and is downloadable in nature. Files such as MP3, AVI, MID, MIDI,MPG, MPEG, MOV, ZIP, RAR, EXE and anything else we deemed as downloadable and not dynamically generated scripting languages are to be stored within these file-servers, away from the web servers. This Policy does not apply for image files formats such as JPG, JPEG, GIF,PNG, and BMP. In addition, all electronic files stored within Seleqtra file-servers must be legally owned and be accompanied with a valid license and/or copyright. This include and is not limiting to MP3, AVI, MID, MIDI, MPG, MPEG, MOV, EXE, ISO. Should we discover any unlicensed and/or illegal files within YOUR account, the files will be subjected to deletion without any further notifications. File-servers will not be backed up.

YOU are advised to have YOUR own backup locally or elsewhere other than within the Seleqtra servers. If YOU are found to not adhere to this Policy, the offending material(s) will be deleted from YOUR hosting account without any prior notice. This service is only available for Seleqtra SHARED-HOSTING customers.

SMTP MAIL SERVER ABUSE

We do not allow YOU to send outbound mail to more than 20 recipients at any one given time and/or more than 1,000 pieces of e-mail per day from a shared hosting account with a maximum file size of 20MB per email message. If YOU violate Seleqtra policies persistently in email activities, YOUR account will be suspended and deleted.

BACKGROUND RUNNING PROGRAMS
We may allow programs to run continually in the background. These are considered on a one-to-one basis and an extra charge will be incurred based on system resources used and operational maintenance needed. (This section does not apply to managed dedicated servers).

IRC
We currently do not allow IRC or IRC bots to be operated on our servers. IRC servers are not permitted on our network. YOU can however, install IRC clients on managed dedicated servers. The installation and/or execution of a script and/or binary that runs in the background or listens to any given port are also strictly prohibited.

PAYMENT POLICIES
All accounts are set up on a pre-pay basis. Setup fees are charged for all new accounts as well as major account changes and are non-refundable. All pricing is guaranteed for the term of prepayment. Seleqtra reserves the right to change prices at any time, unless other terms have been agreed upon. Any account not brought current within a week (7 days) of e-mail notice or exceeding this time frame in any way is subject to suspension. YOU are responsible for all fees owed on the account from the time it was established to the time that YOU notifies Seleqtra to request for termination of services. All payment is in U.S. currency.

Seleqtra will bill each client $50 per returned check, per wire transfer received and per credit card chargeback received. All Seleqtra accounts are setup on anniversary billing cycles. YOUR particular billing cycle corresponds to the contract length that was initially chosen at setup. YOUR account will automatically renew at this length. There is no fee to change to a shorter billing cycle at the end of the current cycle. However, if you wish to change to a shorter billing cycle during a current cycle, there will be a $50.00 fee. Please contact the billing department at accounts@example.com should you wish to change your anniversary
billing cycle.

CANCELATION OF SERVICE

Seleqtra reserves the right to cancel a service at any time. All fees paid in advance of cancellation will be pro-rated and paid by Seleqtra if we institutes our right of cancelation. Any violation of policies which results in extra costs billed to YOU (i.e. transfer, space etc.). All of Seleqtra PLANS are backed by a 30-day money back guarantee. If YOU are not completely satisfied with our services or support within the first 30 days of YOUR contract, YOU will be given a full refund of the contract amount excluding setup fees, domain registration fees, add-on/upgrade fees and overages. Setup fees are refundable only if the account order is canceled prior to account activation. If YOU cancel, the full contract amount less any setup fees and overages will be refunded if Seleqtra is notified within the first 30 days following activation. This policy does not apply to any additional services such as overages, referrer logs, real audio/video, additional disk space, additional pop accounts, domain registration fees, etc. For credit card payment, refunds will be made to a PayPal account made available by the Customer after the 120th day. Refund policy will not be made available to Customers using wire transfers. All account cancelations must be done via our cancelation form at YOUR hosting account control panel. Phone or email requests will not constitute acceptance of any cancelation.

PROMOTIONAL RATES & SPECIAL OFFERS

Seleqtra may offer subsequent promotional rates or special offers, the terms of which may or may not be more favourable than the terms and conditions for YOUR Services. Any such promotions or modifications shall not affect YOUR obligations under this Agreement. Promotional fees may be subject to additional terms and conditions which, to the extent they conflict with the terms of this Agreement, shall govern. Different promotional fees and special offers may not be combined together.

INTELLECTUAL PROPERTY RIGHTS

Material accessible to you through Seleqtra services may be subject to protection under the United States or other copyright laws, or laws protecting trademarks, trade secrets and proprietary information. Except when expressly permitted by the owner of such rights, YOU must not use Seleqtra or its servers and network in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material that you access or receive through the Seleqtra network. If YOU use a domain name in connection with Seleqtra or similar service, YOU must not use that domain name in violation of any trademark, service mark, or similar rights of any third party. NETWORK SECURITY Customers may not use the Seleqtra network with an attempt to circumvent user authentication or security of any host, network, or account. This includes, but is not limited to, accessing data not intended for YOU, logging into a server or account YOU are not expressly authorised to access, password cracking, probing the security of other networks in search of weakness, or violation of any other organisations security policy. YOU may not attempt to interfere or deny service to any user, host, or network. This includes, but is not limited to, flooding, mail bombing, or other deliberate attempts to overload or crash a host or network. Seleqtra will cooperate fully with investigations for violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations. Users who violate system or network security may incur criminal or civil liability.

ELECTRONIC COMMERCE

YOU will be solely responsible for the development, operation and maintenance of YOUR online store and products along with all content and materials appearing online or on YOUR products, including without limitation:

(a.) the accuracy and appropriateness of content and materials appearing within the store or related to YOUR products,
(b.) ensuring that the content and materials appearing within the store or related to YOUR products do not violate or infringe upon the rights of any third party, and
(c.) ensuring that the content and materials appearing within the store or related to YOUR products are not libellous or otherwise illegal.YOU will be solely responsible for the final calculation and application of shipping and sales tax. YOU will also be solely responsible for accepting, processing, and filling any customer orders, and for handling any customer inquiries or complaints arising there from. YOU are also responsible for the security of any customer credit card numbers and related customer information YOU may access as a result of conducting electronic commerce transactions through YOUR website. YOU will keep all such information confidential and will use the same degree of care and security as YOU use with your confidential information.

STATIC & DYNAMIC CONTENT CACHING

YOU expressly (i) grant to Seleqtra a license to cache the entirety of YOUR website, including content supplied by third parties, hosted by Seleqtra under this Agreement and(ii) agree that such caching is not an infringement of any of YOUR intellectual property rights or any third partys intellectual property rights.

IP ADDRESS OWNERSHIP

Seleqtra shall maintain and control ownership of all IP numbers and addresses that may be assigned to YOU by Seleqtra. Seleqtra reserves, in its sole discretion, the right to change or remove any and all such IP numbers and addresses.

DOMAIN NAME REGISTRATION

YOU agree to pay Seleqtra prior to the effectiveness of the desired domain name registration, the then-current amount set forth in the Seleqtra price schedule for the initial registration of the domain name and, should YOU choose to renew the registration, subsequent renewals of the registration. All fees are non-refundable, in whole or in part, even if YOUR domain name registration is suspended, canceled or transferred prior to the end of YOUR then current registration term.

Seleqtra reserves the right to change fees, surcharges, renewal fees or to institute new fees at any time, for any reason, at its sole discretion. YOUR requested domain name will not be registered unless and until we receive actual payment of the registration fee, and have confirmed YOUR registration in an email from Seleqtra to the email address indicated in YOUR registration application. In the event of a chargeback by a credit card company (or similar action by another payment Seleqtra allowed by Seleqtra) in connection with the payments of the registration fee for YOUR domain name registration, YOU agrees and acknowledges that the domain name registration shall be transferred to Seleqtra as the paying entity for that registration to the registry and that we reserve all rights regarding such domain name including, without limitation, the right to make the domain name available to other parties for purchase.

Seleqtra will reinstate YOUR domain name registration solely at the discretion of Seleqtra, and subject to our receipt of the initial registration or renewal fee and our then-current reinstatement fee. Transfer domain registrar to Seleqtra, YOU agree to pay Seleqtra prior to the effectiveness of the desired domain name transfer request, the then-current amount set forth in the Seleqtra price schedule for the initial transfer request of the domain name. YOU agree and acknowledge that the domain name transfer will fail, and all fees are non-refundable, for the following reasons, but not limited to:

– No response from the Registered Name Holder or Administrative Contact
– Domain name in Registrar Lock Status
– Domain name registration period time expires or other constraints, other than during the first 60 days of initial registration or during the first 60 days after a registrar transfer Seleqtra reserves the right to change fees, surcharges, renewal fees or to institute new fees at any time, for any reason, at its sole discretion. YOUR requested domain name will not be registered unless and until we receive actual payment of the registration fee, and have confirmed YOUR registration in an email from Seleqtra to the email address indicated in YOUR registration application.

In the event of a chargeback by a credit card company (or similar action by another payment Seleqtra allowed by Seleqtra) in connection with the payments of the registration fee for YOUR domain name registration, YOU agrees and acknowledges that the domain name registration shall be transferred to Seleqtra as the paying entity for that registration to the registry and that we reserve all rights regarding such domain name including, without limitation, the right to make the domain name available to other parties for purchase.

Seleqtra will reinstate YOUR domain name registration solely at Seleqtra discretion, and subject to our receipt of the initial registration or renewal fee and our then-current reinstatement fee. Transfer domain registrar away from Seleqtra. Seleqtra reserves all rights, without limitation, to reject the domain name transfer request for the following reasons, but not limited to:

– No response from the Registered Name Holder or Administrative Contact
– Domain name in Registrar Lock Status and there is no request from Registered Name Holder or Administrative Contact for the status change
– Domain name registration period time will be expiring in less than 60 days or other constraints, other than during the first 60 days of initial registration or during the first 60 days after a registrar transfer YOU agree and acknowledge that the failure or success of a domain name transfer will be his/her sole responsibility, and Seleqtra will not be held liable for the failure of a domain name transfer for any reason.

LAWFUL PURPOSE

Seleqtra reserves the right to refuse service to anyone. YOU may only use Seleqtra server for lawful purposes and our services may not be used for illegal purposes or in support of illegal activities. We reserve the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing. If anything is not legal in the United States of America, it is not permitted to reside on our servers. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes but not limiting material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorisation, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Examples of non-acceptable content or links: Pirated Warez, OGG, AVI, MPEG, ISO, Hacker programs or archives, Copyrighted Digital Movie Copies (DIVX) and Unlicensed MP3. The designation of any materials as such described above is left entirely to the discretion of Seleqtra management. If illegal content or usage is found, the account will be suspended and/or terminated. YOU agree that Seleqtra may disclose any and all YOUR information including assigned IP numbers, account history, account use, etc. to any law enforcement agent who makes a written request without further consent or notification.

Regardless of the place of signing this agreement, YOU agree that for purposes of venue this contract is entered in Atlanta, Georgia, and any dispute will be litigated or arbitrated in Atlanta, Georgia. Defendants further waive all objections to venue and acknowledge that venue in any such litigation will be held in Fremont courts.

IN NO EVENT SHALL Seleqtra MAXIMUM LIABILITY EXCEED FIVE HUNDRED ($500.00) DOLLARS.

INDEMNIFICATION

YOU AGREE THAT IT SHALL DEFEND, INDEMNIFY, SAVE AND HOLD Seleqtra HARMLESS FROM ANY AND ALL DEMANDS, LIABILITIES, LOSSES, COSTS AND CLAIMS, INCLUDING REASONABLE ATTORNEYS FEES ASSERTED AGAINST Seleqtra, ITS AGENTS, ITS CUSTOMERS, OFFICERS AND EMPLOYEES, THAT MAY ARISE OR RESULT FROM ANY SERVICE PROVIDED OR PERFORMED OR AGREED TO BE PERFORMED OR ANY PRODUCT SOLD BY YOU, YOUR AGENTS, EMPLOYEES OR ASSIGNS. YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS Seleqtra AGAINST LIABILITIES ARISING OUT OF:
(1) ANY INJURY TO PERSON OR PROPERTY CAUSED BY ANY PRODUCTS SOLD OR OTHERWISE DISTRIBUTED IN CONNECTION WITH Seleqtra SERVERS.
(2) ANY MATERIAL SUPPLIED BY THE CUSTOMER INFRINGING OR ALLEGEDLY INFRINGING ON THE PROPRIETARY RIGHTS OF A THIRD PARTY
(3) COPYRIGHT INFRINGEMENT AND
(4) ANY DEFECTIVE PRODUCTS SOLD TO CUSTOMER FROM Seleqtra SERVERS.

DISCLAIMER

Seleqtra WILL NOT BE RESPONSIBLE FOR ANY DAMAGES YOUR BUSINESS MAY SUFFER. Seleqtra MAKES NO WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED FOR SERVICES WE PROVIDE. Seleqtra DISCLAIMS ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES LOSS OF DATA RESULTING FROM DELAYS, NON-DELIVERIES,WRONG DELIVERY, AND ANY AND ALL SERVICE INTERRUPTIONS CAUSED BY Seleqtra AND ITS EMPLOYEES. Seleqtra RESERVES THE RIGHT TO REVISE ITS POLICIES AT ANY TIME. ALL SUB-NETWORKS, RESELLERS AND DEDICATED SERVERS OF Seleqtra MUST ADHERE TO THE ABOVE POLICIES.FAILURE TO FOLLOW ANY TERM OR CONDITION WILL BE GROUNDS FOR IMMEDIATE ACCOUNT CANCELATION.

PRIVACY STATEMENT

Seleqtra follows the strict guidelines of our customer privacy statement. Please make sure you understand this statement fully.

Websites - Do It Yourself

Website – Do It Yourself is service offered by Seleqtra which allow users to create, design, build and manage their website your own website using a page builder tool (Elementor or DIVI)

Seleqtra website uses WordPress as platform and Elementor or DIVI as a page builder. Users will be able to create posts, pages and input content, images to the website.

Usage of page builder templates or layouts: Seleqtra offers pre-built templates (made by Seleqtra), Additionally, we may use open source themes and licensed, templates or layouts and addon modules or plugins with WordPress. 

All websites are build using WordPress and Elementor. Seleqtra is not a partner or reseller of Elementor or DIVI, however, we use open source and licensed versions.

User Content

Seleqtra USER is entirely responsible for all content published, uploaded, posted, otherwise shared via website. We’re not responsible for writing or inputting any text or images. Seleqtra USER are required to ensure they have the appropriate copyright approval for the use of the material. You guarantee that all elements of text, images, media or other artwork you use on the website are either owned by yourselves, or that you’ve permission to use from the rightful owner. Seleqtra is not, under any circumstances, responsible for any copyright arising from content, images or any other media displayed by means of the service.

Seleqtra performs routine and scheduled backups of our servers. Websites – (DIY) data or any content cannot be restored from these backups. Seleqtra USER is entirely responsible for any of content that may be lost. We recommend to take frequent backups of your content.

Intellectual property

Except for the content and images published by USER, each website created using the Seleqtra page builder tool belongs to Seleqtra.

All the designs, layouts and templates provided by Seleqtra (illustrations, text, images and videos and other assests) is the property of Seleqtra, its co-contractors or partners. It can only be used by a user, long as a USER have active subscription with Seleqtra. Any partial or total reproduction of this, by any means and on any support, is subject to prior and express authorisation by The Seleqtra. All information, content, files and designs offered by our services is protected by International law concerning intellectual ownership and copyright. Seleqtra cannot give you the right to copy, display or distribute designs, layouts or its templates that you do not have the intellectual rights to. All fraudulent use of this designs that violates the rights held by a third party constitutes an offence of forgery, which is severely punished under the Intellectual Property Code.

Seleqtra will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the site.

 

Seleqtra is not obligated to retain any of your data upon cancellation of your service. It is user responsibility to save all content or backup all data.

Each website created using the Website – DIY service is built on and integrated with our own hosting platform, any attempt to migrate or otherwise is not permitted and considered as a violation.

Website Security

You are responsible for choosing secure passwords for your website and for maintaining the security of those passwords.

Seleqtra reserves the right to force users to use strong password using strength analysis tools to determine the security of passwords. 

Although we follow industry-standard security procedures, Seleqtra makes no warranty as to the privacy or security of your data or email.

Automatic subscription renewal

Your subscription to the Seleqtra will automatically renew at the end of each subscription term unless you terminate your subscription prior to the end of such subscription term. Such renewal will always be for a same subscription term, as previous subscription term. At the time of renewal the payment method you have designated to be charged for the purchase of the Seleqtra will automatically be charged our then current fees for the applicable subscription.

Charges not paid by the due date for any reason might result in a suspension of Services until full payment is received.

Refund Policy

30 Day Money-Back Guarantee: Seleqtra, offers a 30 day money- back guarantee for shared hosting, Managed WordPress Hosting, VPS Hosting, Dedicated Hosting and Websites – Do It Yourself (Packages). If you are not satisfied with any of these services and you can cancel your plan (or) subscription with in 30 days of signing up for the Services, you will receive a full refund within 5 – 7 business days to the original payment method.

Refunds do not apply to domain registration fees, setup fees, fully managed website builder, SSL certificate installation, or any fees for additional services.

Payment Policies

All pricing is guaranteed for the term of prepayment. Seleqtra reserves the right to change prices at any time.

Term; Termination; Cancellation Policy

This Agreement will become effective in relation to you when you create a Seleqtra account or when you start using the Seleqtra Service and will remain effective until terminated by you or Seleqtra . You may cancel your subscription of the Seleqtra products (or) services at any time by visiting your subscription page which termination shall have effect at the expiry of the then-current subscription period that you have already paid for (e.g. one month, 1 year, 2 year  or 3 years). Seleqtra will not refund any remaining portion of subscription fees you have already paid for. (refunds applicable only if you are qualified for 30 days money back guarantee) Seleqtra reserves the right to terminate this Agreement or suspend your Seleqtra account at any time in case of unauthorized, or suspected unauthorized use of the Seleqtra whether in contravention of this Agreement or otherwise. If Seleqtra terminates this Agreement, or suspends your Seleqtra account for any of the reasons set out in this section, Seleqtra shall have no liability or responsibility to you, and Seleqtra will not refund any amounts that you have previously paid.

This agreement shall become effective on the date your order (including any free trial if one is being offered) has been submitted to us for the said Service.

Websites - Fully Managed

Websites – Fully Managed service offered by Seleqtra which allow users to create, design, build and manage their website your own website using a page builder tool (Elementor or DIVI)

Websites – Fully Managed service, we help USER to setup complete website, includes: inputting content, images, creating pages and we also provide free updates, backups and maintenance. Please check product page for detailed information.

Seleqtra website uses WordPress as platform and Elementor or DIVI as a page builder.

Usage of page builder templates or layouts: Seleqtra offers pre-built templates (made by Seleqtra), Additionally, we may use open source themes and licensed, templates or layouts and addon modules or plugins with WordPress.

All websites are build using WordPress and Elementor. Seleqtra is not a partner or reseller of Elementor or DIVI, however, we use open source and licensed versions.

Automatic subscription renewal

Your subscription to the Seleqtra will automatically renew at the end of each subscription term unless you terminate your subscription prior to the end of such subscription term. Such renewal will always be for a same subscription term, as previous subscription term. At the time of renewal the payment method you have designated to be charged for the purchase of the Seleqtra will automatically be charged our then current fees for the applicable subscription.

Charges not paid by the due date for any reason might result in a suspension of Services until full payment is received.

Refund Policy

Seleqtra, may offer a discount for paying an entire year of website (Managed) package up front. Refunds will not be issued in the case that a customer cancels their service before the period they have pre-paid for.

No partial fees shall be refunded on 1 month, 3 months, 6 months and 1 year plan. If you cancel your service, you will not be billed again. However, you will not be eligible for a refund or partial refund for the previous payment, regardless of how much of the current month (or) term you have used. 

User may request for a refund within 30 days of payment. We will deduct 12 months fee and refund the remaining months. i.e: if user paid for 24 months and requested for a refund with 30 days he will get a refund of 12 months.

Payment Policies

All accounts are set up on a pre-pay basis. Setup fees are charged for all new accounts (if paid only for 1,3,6 months) are non-refundable. All pricing is guaranteed for the term of prepayment. Seleqtra reserves the right to change prices at any time.

Compliance with laws and regulations

We cannot accept responsibility for any failure to comply with laws and regulations related to accessibility, selling online or those related to a specific business or trade. 

Graphics and photographs

You should supply graphic files in an editable, vector digital format. You should supply photographs in a high resolution digital format. If you choose to buy stock photographs, we can suggest stock libraries. If you’d like us to search for photographs for you, we can provide a separate estimate for that.

Search engine optimisation (SEO)

We don’t guarantee improvements to your website’s search engine ranking, but the web pages that we develop are accessible to search engines.

Use of our Site and the Services

We work hard to ensure the Website is always up and available, but we can’t guarantee that the Website will not have downtime for any reason. We reserve the right to close the Website for short periods of time for regular updating of products and for general maintenance, but will attempt to keep this to a minimum.